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Refer a case

How to refer cases to us

Refer a case

How to refer cases to us

We know how busy practice life can be and we pride ourselves on our hassle-free referral process which helps pets get the care they need, quickly.

With a unique referral platform, we ensure referring vets are kept up to date with their patients’ treatment.

Benefits of our unique referral platform include:

  • A one-time login for your centre with scope to add in multiple users
  • Complete transparency – using our platform, you can see live updates and have immediate access to correspondence from our clinicians regarding your case
  • Future requests are made easier

Making a referral

New Referral Centres - Urgent Cases

Please give us a ring on 0191 338 8890 where one of our customer care team members will assist with your enquiry.

New Referral Centres - Non-Urgent Cases

If your practice has not referred to us before, please contact our reception team on 0191 338 8890, who can organise processing your first referral and will set you up on our online referral platform.


Existing Centres already registered

If you have already registered a case with us, please refer the case through our referral platform.

We are here for your patients, day and night, so please get in touch with our friendly team if you need support or advice on 0191 338 8890 or by emailing referrals@moorviewvets.co.uk

Referrals Platform