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Pet Owners

Helpful information for if your pet is referred to us

Pet Owners

Helpful information for if your pet is referred to us

If your pet is suffering from a complex illness or requires specialised treatment, your vet may refer you to our team at Moorview Referrals.

We are committed to providing the highest quality of medical and surgical care for each of our patients and we are always available to discuss your pets case and to answer any questions you might have. To speak to a member of our team, please call 0191 338 8890.

Our promise to you:

  • A simple referral process: We will liaise with your local vet to gather all necessary information and will ensure you understand your pet’s diagnosis and proposed treatment plan.
  • We will provide a friendly and welcoming environment: We know this can be a worrying time but our team are committed to providing the best veterinary care with both compassion and a smile.
  • A flexible approach: We will work with you and adapt our service to meet both your own and your pet’s needs.

Our referral service includes access to and the use of a range of highly advanced medical and surgical technologies, enabling us to treat your pets to the highest possible standard.

Find out more about our highly regarded referral service below.

Services

Services

Find out more about the types of referral services we offer including cardiology, neurology, and surgery.

Arranging a referral

Arranging a referral

How to be referred to us and what to expect when visiting us.

Post-Operative Care

Post-Operative Care

Advice on how best to care for your pet after an operation.

Out-Patient Ultrasound

Out-Patient Ultrasound

Find out more about our out-patient ultrasound service and what to expect at your appointment.

 

Meet the Team

Meet the Team

Find out more about our expert and highly qualified team of vets and nurses 

Insurance Claims

Insurance Claims

Your Guide to Insurance Claims : Direct and indirect claims

Sustainability

We are taking steps to improve the sustainability of our practice.

 

As part of the IVC Evidensia Group, we are committed to making a “Positive Pawprint” on the world around us, and we’re working hard to Care for our Planet, Care for People, and Care for Patients.

 

For more information on the Positive Pawprint strategy and the progress being made to improve sustainability across the international IVC Evidensia Group, read the IVC Evidensia 2023 Positive Pawprint Report.

 

At Moorview Referrals, we have been working to improve sustainability and we are proud to have qualified as an IVC Evidensia Positive Pawprint Partner.

Read our Environmental Sustainability Policy
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